Henry Fayol's Principles of Managment
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Background And History of FAYOL
Henry Fayol's was born in France in 1841. he joined as a junior engineer in a mining company in 1860 and rose to the position of managing Director in 1888.the company was in the situation of bankruptcy when he took its charge.He used his managerial techniques to bring out the company from a worst situation and made it is a most successful company. when he retired after 30 years, the company was leading coal-steel company with strong financial background.
His principles of management came to the notice of the public when he published them in a book in 1916.
Fayol's Principles of Management
Henry Fayol suggested 14 principles of management for running the business efficiently. These principles are studied as follow:
(1).Principle of division of work (Specialization):-Division of work implies division of the total task in order to lighten the total burden and promote specialization in such a way that one person does only one thing rather than doing everything himself. This helps to avoid the waste of time and efforts caused by changes from one work to another.
Fayol's has opined that this principles of division of work and specialization should be applied to all kinds of work- technical as well as managerial.
For e.g:- When one person repeats the same work again and again he will be specialist in that work and his efficiency also improved, instead of one person undertaking up all the stages of the work.
(2).Principle of Parity between Authority:-The Principles states that authority and responsibility should go side by side.A person should be accountable for certain activities only if has been given authority for getting the work done. Authority without responsibility leads to irresponsible behaviour while responsibility without authority makes a person ineffective
For e.g:-if a foreman is given target to produce 500 units in a week,he should be given authority to employ person as per needs and procure material required for the target object. The responsibility given for production should be associated with the authority to arrange requisite inputs.
(3).Principle of Discipline:-Discipline means obedience, respect of authority and observance of the established rules. Discipline is essential for the smooth running of business and without it no business can prosper. According to Fayol,goods supervision at all levels, clarity of rules and built in system of reward and punishment help to maintain discipline.
For e,g:-The employees should meet their commitments towards the organisation and help it in achieving the objectives. The superiors should also take care of employees and meet their demands of fair wages,increments,incentives,promotions etc.
(4).Principle of unity of command:-The principles states that one should not receive orders from only one superior,in other words,one person should be accountable to only one boss. if one person is under more than one boss then there can be contradictory orders and the subordinates fails to understand whose order to be followed.
For e.g:-When more than one person gives orders to a subordinate then there is a possibility of given contradictory orders. if boss A ask his subordinates to complete a particular work to day and boss B gives another assignment to the same subordinate will not be able to decide to whom to follow.It will create a problem of lack of direction among subordinates.
(5).Principle of unity of direction:-The principles of unity of direction means that there should be one head and one plan for a group of activities having the same objectives. Each group of activities with same objectives must have one plan to active and must be under the control of one superior. The principles will lead to co-ordination among different activities.
For e.g:-if a textile unit is dealing with ginning,weaving and spinning activities,all the three activities should have common goals and be directed to achieve the objectives. In order to have unity of direction among three segment of the business, there should be separate supervision looking after and co-ordinating their own activities.
(6).Principle of subordination of individual interest to general interest:-It is an essential function of management to make people realise the objectives of the group and direct their efforts towards the achievement of these objectives. The interest of the group must always prevail over individual interest.This Principles implies harmony of personal interest and common interest. Fayol was of the opinion that the interest of one employee or a group of employees should not prevail over the interest of the enterprise as whole. When the individual interest and the common interest differ, it is the duty of the management to reconcile them. In order to achieve this, managers must set a good examples and must be firm but reasonable in dealing with subordinates. Fair agreement with subordinates and constant supervision are essential to prevent promotion of individual interest at the cost of general interest.
For e.g:-The organisation may be improving the quality of product for better image and workers may be interested to produce more and more product for earning more wages,sacrificing quality standards for increasing their output. In this case the objects of the organisation for improving quality will prevail and not the workers objectives for rushing through production for producing more products.
(7).Principle of fair remuneration to workers:-Fayol was of the view that the remuneration paid to the workers should always be just and fair and should afford maximum satisfaction to both employees and employers.The management must ensure fair reward for the work and decide the most equitable method of calculating wages. The rate of wages depend upon a number of factor such as the cost of living,the demand for labour, general economics condition, the current state of business and the value of employees.It should provide sufficient incentives to the well-directed efforts but over payment beyond reasonable limits is undersirable
For e.g:-If the organisation earns higher profits then it should distribute some of it to the workers in the shape of production bonus,it will motivate workers to further improve their work.
(8).Principle of effective centralisation and decentralisation:-Centralisation means concentration of authority in the hand of few, i.e. top management. Everything which goes to increase the importance of subordinate's role is decentralisation and everything which goes to reduce it is centralisation. Fayol as the opinion that centralisation and decentralisation is a simple question of proportion and this proportion of finding the optimum degree should be decided keeping in view the circumstances of particular case, the degree of centralisation may be different in different cases, but a balance must be maintained between centralisation and decentralisation of authority to attain the best possible result.
A small company may have more centralised system but in a large company decentralisation will be necessary to carry out the activities properly. So fayol advised not to have complete centralisation nor decentralisation but a combination of both.
For e.g:-There may be centralisation for deciding plans,policies and major decisions but decentralisation may be allowed for day to day activities and routine activities such as fixing of targets for workers etc.
(9).Principle of scalar chain:-Scalar chain refers to the chain of superiors ranging form the ultimate authority to the lowest ranks. Fayol felt that a hierarchic called the scalar chain necessary to ensue the unity of command and effective communication. communication should follow through the established chain of command. However ,a'gang plank' may be created by passing the established line of authority of faciliate quick communication. Fayol llustrates this point with the help of following examples;
Suppose, the scalar chain in an organisation is represented by double ladder.Any communication from F to P will flow upwards to A through E,D,C and B; and then downwards through L,M,N and O. It will obviously take a long time. Hence, in order to minimise the delay involved in communication, a gang plank between F and P may be created as shown by a dotted line.
(10).Principle of order:-Principle of order does not mean command but it refers to orderly arrangement of men and material, there is fixed place for every thing and everyone in the organisation. Fayol was of the opinion that there must be a fixed place to keep every material and other things used in the organisation.
(2).Principle of Parity between Authority:-The Principles states that authority and responsibility should go side by side.A person should be accountable for certain activities only if has been given authority for getting the work done. Authority without responsibility leads to irresponsible behaviour while responsibility without authority makes a person ineffective
For e.g:-if a foreman is given target to produce 500 units in a week,he should be given authority to employ person as per needs and procure material required for the target object. The responsibility given for production should be associated with the authority to arrange requisite inputs.
(3).Principle of Discipline:-Discipline means obedience, respect of authority and observance of the established rules. Discipline is essential for the smooth running of business and without it no business can prosper. According to Fayol,goods supervision at all levels, clarity of rules and built in system of reward and punishment help to maintain discipline.
For e,g:-The employees should meet their commitments towards the organisation and help it in achieving the objectives. The superiors should also take care of employees and meet their demands of fair wages,increments,incentives,promotions etc.
(4).Principle of unity of command:-The principles states that one should not receive orders from only one superior,in other words,one person should be accountable to only one boss. if one person is under more than one boss then there can be contradictory orders and the subordinates fails to understand whose order to be followed.
For e.g:-When more than one person gives orders to a subordinate then there is a possibility of given contradictory orders. if boss A ask his subordinates to complete a particular work to day and boss B gives another assignment to the same subordinate will not be able to decide to whom to follow.It will create a problem of lack of direction among subordinates.
(5).Principle of unity of direction:-The principles of unity of direction means that there should be one head and one plan for a group of activities having the same objectives. Each group of activities with same objectives must have one plan to active and must be under the control of one superior. The principles will lead to co-ordination among different activities.
For e.g:-if a textile unit is dealing with ginning,weaving and spinning activities,all the three activities should have common goals and be directed to achieve the objectives. In order to have unity of direction among three segment of the business, there should be separate supervision looking after and co-ordinating their own activities.
(6).Principle of subordination of individual interest to general interest:-It is an essential function of management to make people realise the objectives of the group and direct their efforts towards the achievement of these objectives. The interest of the group must always prevail over individual interest.This Principles implies harmony of personal interest and common interest. Fayol was of the opinion that the interest of one employee or a group of employees should not prevail over the interest of the enterprise as whole. When the individual interest and the common interest differ, it is the duty of the management to reconcile them. In order to achieve this, managers must set a good examples and must be firm but reasonable in dealing with subordinates. Fair agreement with subordinates and constant supervision are essential to prevent promotion of individual interest at the cost of general interest.
For e.g:-The organisation may be improving the quality of product for better image and workers may be interested to produce more and more product for earning more wages,sacrificing quality standards for increasing their output. In this case the objects of the organisation for improving quality will prevail and not the workers objectives for rushing through production for producing more products.
(7).Principle of fair remuneration to workers:-Fayol was of the view that the remuneration paid to the workers should always be just and fair and should afford maximum satisfaction to both employees and employers.The management must ensure fair reward for the work and decide the most equitable method of calculating wages. The rate of wages depend upon a number of factor such as the cost of living,the demand for labour, general economics condition, the current state of business and the value of employees.It should provide sufficient incentives to the well-directed efforts but over payment beyond reasonable limits is undersirable
For e.g:-If the organisation earns higher profits then it should distribute some of it to the workers in the shape of production bonus,it will motivate workers to further improve their work.
(8).Principle of effective centralisation and decentralisation:-Centralisation means concentration of authority in the hand of few, i.e. top management. Everything which goes to increase the importance of subordinate's role is decentralisation and everything which goes to reduce it is centralisation. Fayol as the opinion that centralisation and decentralisation is a simple question of proportion and this proportion of finding the optimum degree should be decided keeping in view the circumstances of particular case, the degree of centralisation may be different in different cases, but a balance must be maintained between centralisation and decentralisation of authority to attain the best possible result.
A small company may have more centralised system but in a large company decentralisation will be necessary to carry out the activities properly. So fayol advised not to have complete centralisation nor decentralisation but a combination of both.
For e.g:-There may be centralisation for deciding plans,policies and major decisions but decentralisation may be allowed for day to day activities and routine activities such as fixing of targets for workers etc.
(9).Principle of scalar chain:-Scalar chain refers to the chain of superiors ranging form the ultimate authority to the lowest ranks. Fayol felt that a hierarchic called the scalar chain necessary to ensue the unity of command and effective communication. communication should follow through the established chain of command. However ,a'gang plank' may be created by passing the established line of authority of faciliate quick communication. Fayol llustrates this point with the help of following examples;
Suppose, the scalar chain in an organisation is represented by double ladder.Any communication from F to P will flow upwards to A through E,D,C and B; and then downwards through L,M,N and O. It will obviously take a long time. Hence, in order to minimise the delay involved in communication, a gang plank between F and P may be created as shown by a dotted line.
(10).Principle of order:-Principle of order does not mean command but it refers to orderly arrangement of men and material, there is fixed place for every thing and everyone in the organisation. Fayol was of the opinion that there must be a fixed place to keep every material and other things used in the organisation.